Support for Your Dealer Diagnostic Tools
We provide industry-leading dealer tool support, which allows you to make the most of your dealer diagnostics tools with proactive software updates and one-to-one assistance.
Guidance & Support
Remote assistance & helpline
Troubleshooting
We are here to help
Software Loading
Proactive software updates
Staying Ahead of the Curve is Tough
Let us guide you through using your dealer tools to make the most of the latest available functionality & programming.
- Maximise your efficiency & profitability
- Maintain a consistent & professional level of service
- Avoid unproductive downtime in your workshop
Quick, Friendly & Experienced
When our team of support technicians are not working on your updates, they are ready & waiting to resolve your dealer tool problems without the cost of extra staff.
- Aim to respond & resolve your issues within 24hours
- Available to you from 9am-5pm, Monday to Friday
- Experienced & up-to-date in all vehicle brands
Benefits of Dealer Tool Support
Why you need Dealer Tool Support from our Maverick Help Desk
Experienced Troubleshooting
From assistance with registration, and one-to-one assistance to problems with passwords and complicated programming issues, we are here to assist you.
Friendly Support Technicians
Ready and waiting to keep your tools updated and working smoothly; to needing a helping hand with a wide range of expertise.
Unlimited Software Loading
We’ll automatically keep your equipment up-to-date with the most recent software updates on the latest releases from vehicle manufacturers.
OEM Software & Hardware Support
Registered OEM Tools Hardware and Software can be supported and updated by our Technical Team as long as they meet OEM specifications.
Trusted by Workshops Nationwide
See how we've helped garages like yours maintain their dealer tools.
At a Price You Can't Beat
Access to our team for less than the cost of a part-time technician.
Calculate Return On Investment
Our helpful ROI calculator shows you how much time and money you can save by using Dealer Tool Support.
Monthly Expense
| Supported Kits | DTS Cost | Difference |
|---|---|---|
| 1 | ||
| 2 | ||
| 3 | ||
| 3 to 5 x 15 Hours |
Call Now or Request a Callback
Get in touch or request a call back with one of our advisors, at a time to suit you.
FAQs
Can you help with vehicle specific repair information, wiring diagrams and recording Digital Service Records?
Yes, Maverick Diagnostics Support can assist you in obtaining and helping with Digital Service Records, genuine technical information, repair manuals, wiring diagrams, TSB bulletins, etc.
Can you support a laptop or computer with more than 1 manufacturer's diagnostic software Installed?
Whilst some manufacturers software will operate together on the same laptop or computer, Maverick Diagnostics support have taken the decision to only support the system as it was intended to be used by the Manufacturer.
Example: VAG ODIS is designed to be used by Volkswagen, Audi, Seat, Skoda, Bentley, Lamborghini, Bugatti and MAN LCV, therefore all these Brands would operate on a single laptop or computer.
I have a genuine dealer tool that I did not purchase from you, can I still get support?
Yes, we will support genuine dealer tools that have been purchased from other companies. Verification checks on the laptop and the Vehicle Communications Interface (VCI) will need to be conducted prior to offering support.
What specifications do I need on my computer or laptop?
We require Windows 10 Professional, and that your computer meets the requirements of the manufacturer's software.